Return Policy
This Return Policy applies to all purchases made through this website (www.biolifeherbals.com ) (collectively referred to as the “Site”), owned and operated by Biolife Technologies. By placing an order on the Site, you (“you”, “user”, or “customer”) agree to the terms set forth in this Return Policy.

Eligibility for Returns

Due to the nature of herbal, wellness, and consumable products, Biolife Technologies does not accept returns or exchanges once the product has been delivered, except in cases where the product received is damaged, defective, or incorrect at the time of delivery.

Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what was ordered, you must notify Biolife Technologies within 48 hours of receiving the product. Requests made after this period may not be accepted.

To initiate a return request, you may be required to provide:

Order number

Proof of purchase

Clear images or videos of the damaged, defective, or incorrect product

Upon verification, Biolife Technologies may, at its sole discretion:

Replace the product, or Issue a refund or store credit

Non-Returnable Items

The following items are not eligible for return or refund:

Opened or used products Products damaged due to misuse, mishandling, or improper storage

Products returned without original packaging

Any item marked as non-returnable on the product page

Refunds

Approved refunds, if any, will be processed using the original method of payment within a reasonable time. Processing times may vary depending on the payment provider. Biolife Technologies shall not be responsible for delays caused by banks or third-party payment gateways.

Shipping Costs

Shipping and handling charges are non-refundable, unless the return is due to an error on the part of Biolife Technologies.

Cancellation Policy

Orders once placed cannot be canceled after they have been processed or dispatched.

Modifications to This Policy

Biolife Technologies reserves the right to change or modify this Return Policy at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of the updated Return Policy.

Governing Law

This Return Policy shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.